Thank you for shopping at www.thegivingsprout.com. If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error cannot be returned for a refund.
Shipping of a Returned Box:
To return your product, please ship your product to: The Giving Sprout, LLC, P.O. Box 2251, Washington MO 63090, United States
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your returned product to reach us, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.You will receive the credit within a certain amount of days, depending on your card issuer's policies.